PURPOSE
Coordinate and support the activities of the advancement team in effective and efficient ways so that the relationships with the supporting community are stewarded wisely and financial potential grows for greater ministry impact.
This position offers a flexible work schedule, attractive benefits package (including retirement fund contribution) and three weeks vacation.
The CRCNA exhibits love for the diversity of the human family. As such we welcome & encourage all regardless of race, ethnicity, ability and culture to apply. Should you require any accommodation throughout the recruitment process please do not hesitate contacting our Human Resources Department.
KEY RESPONSIBILITIES:
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Support team efforts for stewardship of constituent relationships, with a particular focus on the Stewardship Grid and Donor Journeys.
- Field incoming telephone calls and emails from constituents; coordinate the required follow-up. Nurture donor relationships, including thank you calls, thank you cards, monthly thank you letters to churches and individuals.
- Monitor dedicated emails for effective constituent engagement and respond to inquiries from donors.
- Liaison with Canada advancement services and the gift entry team to ensure data integrity and quality control of the gift entry data. Coordinate the issuing of donor receipts.
- Administrative support to the Director of Advancement in the work with Major Donors and the Donor Engagement Plan, assistance with administration of proposals and thank you calls and letters.
- Assist with donor events in support of donor stewardship and acquisition plans for planned-giving and fundraising.
- Coordinate the processing of estate gifts; including the completion of estate paperwork and conduct necessary follow-up calls with estate trustees and/or legal advisors.
- Oversee volunteers who assist with advancement work.
- Participate in required meetings to coordinate work, identify needs and provide solutions. Preparing minutes of Advancement Department Meetings.
- All other duties as assigned by the supervisor.
SUPERVISORY RESPONSIBILITIES
None
SKILLS, KNOWLEDGE & EXPERTISE:
QUALIFICATIONS
- The requirements listed below are representative of the knowledge, skill and/or ability required.
- Able to support the mission, vision, and values of Resonate Global Mission and the CRCNA.
- Demonstrated well-developed organizational skills with excellent attention to detail, follow-through, and initiative.
- Proficiency in using Google Suite and willingness to learn donor management software (Causeview/Connections)
- Disciplined self-motivated work style with the ability to function competently and productively with little supervision.
- Professional and cooperative attitude; flexibility and adaptability to a team environment.
- Willingness to serve others and demonstrate hospitality.
- Demonstrated maturity and ability to perform well under stress.
EDUCATION AND EXPERIENCE
- Bachelor’s degree or college diploma in related field.
- At least three years of related experience.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
WORK ENVIRONMENT
The duties listed in this description are representative of the type of work and work environment
of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Occasional travel may be required for team meetings in the U.S.
Full-time Benefits
Benefits may be pro-rated based on # of hours worked per week:
- Work-Life Balance
- Full-Time Flexible Work Arrangements
- Generous Vacation and Holiday Time
- Competitive benefits and retirement plan
- Professional Development Opportunities
- Contributing to an organization that is making an impact in the world
About The Christian Reformed Church in North America
Who We Are
The Christian Reformed Church in North America (CRCNA) includes just over one thousand congregations across the United States and Canada. About 75 percent of the churches are in the United States and 25 percent are in Canada. While we’re a denomination with churches and ministries in two countries, we share in the blessings of ecclesial unity and joint ministry. Almost 230,000 people belong to the CRCNA—not a large number when you consider the population of our two countries. But by God’s grace we can accomplish a lot when we work together.
The CRCNA denominational offices serve the local church, providing resources to pastors and congregations so that people are introduced to Jesus Christ and their faith is nurtured. Other agencies of the CRCNA include ReFrame Ministries, Resonate Global Mission and World Renew.
Be Who You Are
The CRCNA is committed to building a culture of belonging that encourages, supports, and celebrates the voices and experiences of all our employees. We strive to build a workforce that reflects the diversity of our broader culture and the Christian church, and invite all qualified candidates to apply.