Job ID: JJEC560
Position Title: Community Engagement Facilitator
Division: Ontario
Ministry Unit/Dept: Winterberry Heights Community Church
Location: Stoney Creek
Reporting To: Corps Officers/Pastors
Job Family: Community and Social Services
Generic Job Title: Community Ministry Worker – A
Pay Band: 4
The Salvation Army is an international Christian church. Its message is based on the Bible; its ministry is motivated by love for God and the needs of humanity.
Mission Statement
The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world.
Vision Statement
We are an innovative partner, mobilized to share hope wherever there is hardship, building communities that are just and know the love of Jesus.
Core Values:
The Salvation Army Canada and Bermuda Territory has four core values:
Hope: We give hope through the power of the gospel of Jesus Christ.
Service: We reach out to support others without discrimination.
Dignity: We respect and value each other, recognizing everyone’s worth.
Stewardship: We responsibly manage the resources entrusted to us.
POSITION PURPOSE SUMMARY:
The Community Engagement Facilitator is responsible for the development, implementation, and coordination of community-based programs for Winterberry Community Church in accordance with the Salvation Army mission, vision, and values.
Accountabilities:
- Programming
- Conduct a community needs assessment to determine service gaps and opportunities near Winterberry Heights and the Heritage Green Neighborhood. Present recommendations for potential programs to the Winterberry Heights leadership Team. Recommendations are to be relevant to the needs of the community, support the development of holistic relationships, and be in keeping with the mission and vision of the Salvation Army.
- Develop, implement and supervise community programs that have been supported by the Winterberry leadership team and approved by the Corps Officers.
- Recruit, train and facilitate church members and volunteers to actively engage in community ministries.
- Where applicable, link community members to the church family and church programs.
- Develop trusting, holistic relationships within and outside the church. Provide spiritual and social support, assistance, and encouragement to participants / newcomers. Model hospitality and Christian love with participants / newcomers and encourage the church community in this as well.
- Make necessary referrals to shelter, health care, professional counseling, spiritual and religious care, and other relevant support.
- Recommend and assist in the development and revision of outreach program policies.
- Actively promote the Winterberry Community Church programs within the community with social media and other promotional tools. Make presentations to service clubs, schools etc. as needed. Network with community agencies, and other churches to aid in outreach potential.
- Assist with Christmas programs, Christmas Kettles and special events, etc. as needed.
- Administration
- Provide data analysis for programs, record statistics, write and submit reports and letters. Prepare and deliver presentations regarding community ministry.
- Maintain accurate and confidential client and volunteer records, using Salvation Army approved software (Link2feed, S.A.M.I.S).
- Propose new funding opportunities and initiatives and provide ongoing updates to the leadership team. Prepare funding proposals to support long term sustainability of outreach programs.
- Maintain operational and statistical reports as required in a timely, accurate, and organized manner.
- Develop and prepare promotional materials and update social media sites.
- Health and Safety
- Responsible for abiding by The Salvation Army’s Health & Safety Policies and Procedures and work in compliance with the Ontario Health & Safety Act and Regulations, use personal prescribed safety equipment and clothing as directed by the employer, report workplace hazards, dangers, injuries or illness, work in a manner as required by the employer, and report workplace injuries or illness.
Perform other duties as required.
CRITICAL RELATIONSHIP MANAGEMENT
Internal:
- Regularly work with the Corps Officers, leadership team and volunteers of Winterberry Heights Community Church.
- Attend and participate in team meetings, as well as supervision meetings with the Corps Officers.
- Develop a strong working relationship with the Hamilton Community and Family Services team.
- Develop a strong working relationship with the Mountberry Adult Day Service – Winterberry Program team.
- The successful candidate will be asked to participate in the life of this church as part of our worshipping congregation, in order to best support integration.
External:
- Community (donors, participants, community agencies)
MANAGERIAL/Technical Leadership RESPONSIBILITY:
- This position reports directly to the Corps Officer
- This role does not have any direct reports but may supervise up to 15 volunteers throughout the year in various programs.
FINANCIAL AND MATERIALS MANAGEMENT:
- This role has no financial budget allocation or expenditure authority.
WORKING CONDITIONS:
- This is a one-year term position based on 35 hours per week.
- This job requires the ability to lift/move up to 40 lbs. and reach, bend, stoop frequently and or
work in a standing position for long periods of time
- Travel is associated with this position {5 to 10%}; required to use a Salvation Army program vehicle when available.
Normal hours of work: TBD
The above responsibilities must be performed in keeping with The Salvation Army’s Mission, Vision and Values, in a professional manner, upholding our code of conduct.
education and experience Qualifications:
Education, Qualifications and Certifications:
- Completion of a 2-year Community College diploma or certificate preferably in Social Services,
- Alternative combinations of education and experience may be considered.
Experience and Skilled Knowledge
- Minimum of two (2) years of prior related experience.
- Experience with community programming in a church setting would be an asset.
- Well-developed interpersonal and relationship-building skills; ability to establish rapport and excellent communication with members, staff, and volunteers.
- Valid Ontario Class “G” Driver’s License, personal vehicle and insurance is required, current copy of driver’s abstract that is satisfactory to The Salvation Army, in its sole discretion, is required.
- Possess knowledge and understanding of local resources for Mental Health and Addictions services, housing, income support and other support systems.
Skills and Capabilities (examples provided below):
- Attention to detail, problem solving, conflict resolution and analytical skills.
- Demonstrated ability to work independently and participate as an active and responsible team member in a cooperative team environment.
- Lead by example, by demonstrating a positive attitude, a strong work ethic and a willingness to learn and be flexible.
- Excellent interpersonal and customer service skills, integrity, and adaptability.
- Exhibit good listening skills, have strong oral/written communication skills.
- Strong sense of integrity and confidentiality with professional ethics
- Ability to complete assignments and meet deadlines with minimal supervision.
- Proficient in working in a computerized environment; must demonstrate strong skills using Microsoft Office Suite: Word, Excel, and Power Point.
- Ability to undergo applicable screening and background checks successfully that are satisfactory to The Salvation Army, in its sole discretion (i.e., The Salvation Army Abuse Registry) and provide an original copy of a Background Check with vulnerable sector screening.
- Ability and willingness to develop an understanding and support for the mission and purpose of The Salvation Army in Canada and its implications as related to position responsibilities.
- Ability and willingness to provide a valid Standard First Aid and CPR Certification, Crisis Prevention Institute Certification and Safe Food Handlers Certification.