Helping Hands Street Mission
Providing friendship-based support to marginalized people
(posting on the Helping Hands Street Mission website)
Friendship Manager – fulltime (37.5 hrs/week), salary TBD
· Committed, active Christian – loves God, loves people
· Lives in Hamilton, knows and loves the city well
· Has a good knowledge of local service providers
· Has a good knowledge of local Christian charities whose work overlaps with Helping Hands Street Mission’s
· Understands & can move forward Helping Hands mission, vision and values
· Works well in a team
· Highly organized
· Has the ability to self-direct and work independently
· Is able to put themselves under another’s direction for a common purpose
· Can work well with systems such as Sharepoint, Teams, databases, Microsoft ….
· Confidence to train, manage and empower volunteers
· Confident engaging with diverse people, engages diverse people with respect
· Ability to work a flexible/non-traditional schedule (schedule includes Friday evenings and Sunday afternoons)
Main responsibilities:
· Building up network of support services for the benefit of community members
o Engaging with community resources
o Maintaining database of community resources
o Supporting volunteers in their awareness of community resources
o Inviting network engagement on-site
· Frontline volunteer & student coordination
o Recruitment
o Training
o Mentoring & Support
o Scheduling
o Special needs support management for low-barrier volunteerism
· Frontline management and support
o Crisis management, de-escalation
o Incident protocol and reporting
o Safety management
· Programs & projects
o Program/project development
o Leadership and supervision
o Evaluation
· Impact tracking/story collection
Assets: First Aid, Mental Health First Aid, de-escalation/crisis intervention training and social service/work certification and/or experience are considered valuable assets.
Applications will be accepted until December 1. Please send your resume, cover letter and statement of personal faith to Alice: alice@hhsmhamilton.com