Store Manager – Mission Thrift Store (Burlington, ON)

  • Full Time
  • Burlington
  • Jun 26, 2024

Mission Thrift - Burlington

Save more than money!

Attention retail management professionals and thrift enthusiasts! Are you looking for ways to reflect the

love of Christ in your work in more tangible ways? Are you a relationship-centred operational

powerhouse looking for the next challenge? We’re seeking a visionary Store Manager to take the reins

of our bustling retail operation, where every dollar earned fuels our mission providing Scriptures and

Biblical training worldwide. If you’re a seasoned retail aficionado with a passion for driving impact,

innovation, and excellence, seize this opportunity to lead our team to new heights. Join us, and let’s turn

thrift into triumph, together.



Reports To: General Manager, with access to Regional Manager for operational guidance and support

Direct Reports: 40+, mix of paid staff and volunteers

Hours of Work: Store hours are Monday to Friday, 10am to 5pm, Saturday 10am to 3pm. (For the time being) The Store Manager is expected to work 40 hours per week within these core business hours, ensuring presence during a mix of all days and dayparts.


Compensation & Benefits:

● Annual salary $52,500 – $60,000 based on experience

● Paid Benefits

● 3 weeks vacation

● Flexible, self-determined schedule



● Follower of Jesus Christ who wholeheartedly subscribes to the Mission Thrift Store Statement of

Faith and Purpose

● In fulfilling your responsibilities, you will be required to pray with people who work or volunteer

for Mission Thrift Stores. This may include but is not limited to opening in prayer at Mission

Thrift Store Board and/or Staff Meetings, Mission Thrift Store events, BFM Foundation (Canada)

Annual Conference. A love for Bible-based ministry in Canada and around the world.



● Oversee the development and implementation of comprehensive control systems for budgets,

cash flows, and inventory management, specifically geared toward the achievement of revenue

targets and ensuring profitability

● Establish and enforce rigorous standards for donations, inventory control, sales strategies, and

marketing initiatives, optimizing operational efficiency and revenue generation within a

large-scale retail environment.

● Work with the General Manager in planning and moving the store to its future home.

● Strategically allocate and maximize floor space utilization to enhance the display and sale of

inventory, ensuring an appealing and customer-friendly shopping experience.

● Prioritize and maintain a safe environment for customers, volunteers, and staff, adhering to

regulatory requirements and implementing robust safety protocols.

● Implement effective recruitment, training, and scheduling procedures to manage a diverse team

of volunteers and staff members, fostering a cohesive and high-performing work culture.

● Lead the recruitment and selection process for all staff positions, identifying and hiring top

talent to support the store’s objectives and growth targets.

● Conduct regular performance evaluations for all staff members, providing constructive feedback

and ensuring equitable compensation in alignment with organizational policies.

● Prepare and present detailed monthly reports to the General Manager, offering insights into

store performance, financial metrics, and strategic initiatives, and actively participate in board


● Develop and manage budgets for marketing, advertising, and promotional activities,

collaborating with stakeholders to drive brand awareness and customer engagement while

supporting overall store objectives.

● Lead daily prayer and devotions with volunteers and staff, promoting team cohesion, and

emphasizing shared Christian values and mission alignment.



● Proven track record of at least 5 years in senior management roles within the retail sector,

demonstrating successful oversight of large-scale operations, staff, and volunteer teams in stores

with annual revenues exceeding $1M and a footprint of at least 15-20,000 sq ft. Thrift experience is

strongly preferred.

● Advanced proficiency with Microsoft Office for developing comprehensive spreadsheets,

creating word processing documents, and leveraging technology to optimize operational


● Extensive experience with Point of Sale (POS) systems, including setup, maintenance, and

utilization to streamline transactions and inventory management within a high-volume retail


● In-depth understanding and practical application of barcoding and price tagging methodologies,

coupled with hands-on experience in operating cash registers and managing cash handling

protocols to facilitate efficient sales transactions.

● Exceptional written, verbal, and interpersonal communication skills, with the ability to effectively

engage with diverse stakeholders, including customers, staff, volunteers, and external partners.

● Strong aptitude for time management and organizational efficiency, adept at prioritizing tasks,

delegating responsibilities, and meeting deadlines in a fast-paced retail setting.

● Proven ability to manage facilities, overseeing maintenance, repairs, and improvements to

ensure a safe and attractive shopping environment for customers and a productive workspace

for staff and volunteers.

● Demonstrated experience in supplier management, including negotiating contracts, monitoring

vendor performance, and optimizing procurement processes to maintain high-quality inventory

levels while controlling costs.

● Proficient in human resources management, including recruitment, training, and retention

strategies for both paid staff and volunteers, as well as compliance with employment laws and


● Bachelor’s degree in Business Administration, Retail Management, or a related field preferred.



We look forward to hearing from you! Please submit your cover letter and resume by June 28, 2024

to We are sincerely grateful for all applications submitted

for this opportunity. We will contact you if you are selected for the next stage in the application process.

Mission Thrift Store welcomes and encourages applications from people with disabilities.

Accommodations are available on request for candidates taking part in the interview process.

Upload your CV/resume or any other relevant file. Max. file size: 100 MB.