ECommerce Advisor – Canada Digital Adoption Program (CDAP)

  • Full Time
  • Remote
  • Oct 8, 2022

Mosaic North America

We’re looking for enthusiastic recent grads and post-secondary students who are interested in building the digital retail marketplace of the future.

Mosaic is a leading North American Integrated Agency, specialized in connecting with consumers through Experiential Marketing, Sales & Merchandising, and Shopper Marketing. At Mosaic, we are never satisfied with the status quo and are in constant search for new ideas and new ways to help our clients build their brands amidst the evolving dynamics of empowered consumers and leveraging new technologies.

Digital Main Street has partnered with Mosaic to deliver The Canada Digital Adoption Program in Ontario. CDAP is designed to assist small business owners with digital transformation and is part of a Government of Canada initiative profiled in the media recently by The Globe and Mail and the Prime Minister of Canada.

We are looking for recent grads and post-secondary students across Ontario who are passionate about supporting small businesses overcome the challenges of digital transformation and succeed in the “new normal” of commerce. The Canada Digital Adoption team will be comprised of digital innovators, with the proven ability to build meaningful connections and lead through change.

In this role, you’ll receive training from corporate partners such as Bookmark, Facebook, Google, Lightspeed, Mastercard, Shopify, Square Online and more, equipping you to support small businesses with growing their business online. A combination of interactive modules, on-demand webinars and online courses over 35 hours of onboarding will prepare you, as an eCommerce Advisor, to provide:

  • Consultations on eCommerce platform solutions
  • 1:1 support building and launching a customized online store
  • Education on cybersecurity and readiness planning
  • Training on how to build a digital marketing plan


  • Recent graduate or currently enrolled in a Canadian post-secondary institution
  • Be a top tier communicator (written and verbal)
  • Proven ability to create meaningful relationships through a variety of remote media and nurture those relationships over time
  • Possess excellent organizational and time management skills
  • Demonstrated success in a client facing customer service, digital marketing or business strategy role
  • Be familiar with digital technologies for small business (e.g: web, social media, e-commerce)
  • Must have access to a computer/laptop
  • The below would be considered a strong asset:
  • Previous examples of success with eCommerce platforms
  • Experience with online and offline marketing


  • Be a Canadian Citizen, permanent resident
  • Be legally entitled to work in Ontario
  • Have a valid Social Insurance Number
  • Days of Work: Monday to Friday 9am-5pm
  • Wage: $20.00 an hour paid as salary based on 40 hours a week
  • Contract lengths: 4 months from Sep 6, 2022 to Dec 9, 2022 – OR –  6 months from Oct 10, 2022 to March 3, 2023
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