HR & Operations Administrator – Amplify Mission is pleased to partner with our Client, TEAM of Canada, to fill the role of HR & Operations Administrator. This is a remote role for candidates based in Canada.
Please note that the application process for this role involves sending a cover letter and resume by email to our hiring team. Please see details below.
The Opportunity
- Are you a servant-hearted, detail-oriented HR administrator with a passion for supporting global mission work?
- Do you have experience in donor services, employee benefits, and nonprofit administration?
- Are you comfortable navigating operational complexity in a collaborative, cross-border ministry context?
If so, we’d love to hear from you.
About TEAM of Canada
For more than 130 years, TEAM has existed to send the called, plant seeds of the Gospel, and invest resources effectively for the glory of God. Today, TEAM is a global community of Christ followers on a mission to partner with God’s global Church to connect people and resources for kingdom expansion.
About the HR & Operations Administrator
We are seeking a highly capable and committed HR & Operations Administrator to support and strengthen TEAM of Canada’s internal functions. This individual will play a key role in personnel support, donor engagement, and operational administration. The ideal candidate will be both relational and systems-minded, capable of supporting cross-functional teams and managing workflows with precision and grace.
The HR & Operations Administrator will be retained as an employee of TEAM of Canada, receiving day-to-day support from the TEAM Executive Director of Global Services/CFO and direction from the TEAM of Canada Board of Trustees.
Specifically, in this role you’d be responsible for:
Personnel & Benefits Administration – 40%
- Coordinate onboarding, job descriptions and communications for new personnel.
- Manage health benefits enrollment, termination, and renewals.
- Liaise with Desjardins and Canada Life for retiree and employee benefits.
- Administer the defined contribution plan and reconcile health insurance charges.
- Provide support letters (e.g., Old Age Security letters) to global workers.
- Negotiate and renew health benefits contracts and insurance policies, including completing required documentation and liaising with providers.
- Serve as liaison for TEAM of Canada’s policy and training in global contexts.
- Collaborate with TEAM (US) personnel staff to support the onboarding, transitions, and ongoing needs of Canadian global workers.
Donor Services – 30%
- Coordinate with TEAM’s Donor Relations team to process donations and issue receipts.
- Respond to donor inquiries and provide excellent service.
- Reconcile contribution reports and engage with major donors.
- Assist in estate gift tracking and recordkeeping.
- Maintain digital records of gift agreements and collaborate on Canadian fundraising initiatives.
Operations & Compliance – 20%
- Identify and implement improvements in systems, workflows, and technology.
- Act as a liaison with TEAM’s IT team regarding donor system functionality.
- Oversee general insurance renewals and agreements with providers.
- Coordinate the Services Agreement between TEAM of Canada and TEAM (US).
- Ensure all Board and organization documents are maintained appropriately.
Board & Administrative Support – 10%
- Schedule and coordinate communications and logistics for Board of Trustee meetings.
- Support the Annual General Meeting and attend Board meetings remotely as needed.
- Prepare and distribute the monthly prayer letter including obtaining prayer requests from global workers.
- Serve as the Canadian Council Christian Charities (CCCC) membership contact.
Qualifications
We are looking for someone with:
- A committed Christian faith and alignment with TEAM’s mission and values.
- A servant-hearted posture and desire to support global missions.
- Strong administrative, organizational, and interpersonal skills.
- Excellent attention to detail and ability to work independently.
- Technical capability and comfort using digital tools and maintaining electronic records.
- Comfortable working in a paperless, digital environment.
- Experience: 3-5 years of experience in HR and benefits administration (mandatory), Previous experience with cross-border operations, donor relations & international ministry (preferred).
- Education: A college diploma or certificate in HR or a related field (preferred).
If you meet some but not all of these requirements, we still encourage you to apply. We are looking for passionate and committed individuals who are willing to learn and grow in community.
Work Environment: This is a fully remote position open to candidates across Canada. The successful candidate should be available to work during standard business hours across 4–5 weekdays. Occasional travel, approximately twice per year, is required for in-person collaboration at the TEAM office in Aurora, IL.
Compensation & Benefits: The role offers a salary of $50,000 per year, along with a health spending account and employer contributions to a retirement plan. This is based on a 30-hour work week.
How to Apply
Please submit a resumé and cover letter to people@amplifymission.ca
Your resumé should note: (1) Your employment experience; (2) your related ministry or missions experience, whether volunteer or paid; and (3) any relevant certification.
Your cover letter should include a description of:
- Your experience with HR & benefits administration
- Any background you have in or knowledge of mission work or mission agencies, and how it aligns with your professional experience.
- How you would integrate your faith within this role.
We thank all interested applicants; however, only those shortlisted for the role will be contacted. If shortlisted, additional information regarding the role and organization will be provided prior to an initial screening call.