IT Systems Administrator

TreowGroup, on behalf of our Niagara-based client, is seeking an IT systems Administrator.

The Company: Our client is a luxury hotel group, operating a collection of hotels, fine-dining restaurants, and world-class spas. Known for delivering exceptional guest experiences, they combine modern luxury with impeccable service. Their IT department is forward-thinking, consistently adopting the latest technological advancements and maintaining the highest standards in cyber security.

Job Summary: Reporting to the Director of Information Technology, you will provide high-level desktop, network, and point-of-sale system support. This is a unique opportunity to work in a dynamic, fast-paced environment where technology is at the heart of delivering exceptional hospitality experiences.

Job Type: Full-time, Permanent
Location: On-site in Niagara-On-The-Lake
Compensation: $60K – $75K + incentives + RRSP + health benefits + company discounts

In this role you will:
• Work with the IT team to maintain essential IT operations, including operating systems, security tools, servers, and software.
• Maintain network security, data storage, and regular backups, while following disaster recovery protocols.
• Perform server administration tasks (e.g., user/group administration, security permissions, group policies).
• Monitor and address hardware issues, maintain servers, and ensure optimal system performance and uptime.
• Support internal infrastructure (laptops, desktops, routers, firewalls, phones, printers, and more).
• Provide anti-virus management and Windows updates.
• Install, configure, and troubleshoot network infrastructure, computers, and servers.
• Track and resolve issues through the IT ServiceDesk system.

What you bring:
• Post-secondary diploma or degree in Computer Science, Data Communications, or Information Security.
• 3+ years of experience with Cisco IOS (Routing, VLANs & QoS), Microsoft Hyper-V, Windows Server (2012R2, 2016, 2019), Active Directory, Microsoft SQL Server, Office 365, and more.
• Experience with SonicWall Firewalls, Mitel Telephony, and Veeam Backup.
• Strong troubleshooting and multitasking skills.
• Excellent communication, collaboration and teamwork skills.

Preferred Certifications include:
• Cisco Certified Network Associate (CCNA)
• CompTIA Network+ or A+
• Microsoft Certified Solutions Expert (MCSE)

Apply Today!
If you are a dedicated IT professional with a passion for technology and excellence, we invite you to apply for this opportunity. We thank all applicants for their interest; however, only those under consideration will be contacted.