Adrian Greenberg Crutchley

                                                                         ADRIAN CRUTCHLEY
                                                                    675 Kennedy Rd.   M1K-2B9
                                                                                  Toronto, ON.    
                                                           (647)-881-1660 & (416)-265-4760

To positively influence outcomes as a staff member within a contemporary Christian organization while growing in Christ.

– Methodical and analytical when performing  tasks and duties
– Ability to use a transformational leadership style to motivate and empower others within the work environment or in a sports setting.
 – Ability to multi-task and remain focused and organized while working under pressure.
– Practical & pragmatic when responding expediently to clients & during crisis situations
– Ability to communicate with clarity, professionalism, and empathy in both verbal and written forms with clients.
– Empathetic listening and direct resolution based conversational skills when working with clients in order to develop practical and pragmatic solutions expediently during crisis situations
– Excellent time management skills as evident by ability to balance full time work while also enrolled in continuing education and academic courses.
– Effective & efficient interpersonal and inter-professional communication skills
– Ability to work well individually and collectively to achieve optimal results

June 2018-May 2019       Assistant Manager                                                                                     Dollar Rama
May 2016- June 2018      Key Holder, Shift Supervisor, & Inventory Selector                        Giant Tiger
Sept 2011- April 2016     Overnight Dispatch, Mobile Supervisor, Event Shift Supervisor            Garda
Feb 2011- Jan 2014         “At Risk” Patient Care Assistance                                                                     Paladin
Aug 2011- Oct 2011         Deputy Returning Officer (contract)                                            Elections Canada
Jan 2010- Feb 2011          Residential Community Worker                            Dowling Community House
Sept 2010-Nov 2010        Tenant Outreach Worker (contract)                                               City of Toronto
Aug 2010-Oct 2010          Deputy Returning Officer (contract)                                          Elections Canada
April 2010 –Aug 2010      Youth Facilitator (contract)                    Department of Student Life @ UTSC

Bachelors of Education, Redeemer University, Fall 2020-Spring 2022
Business Administration Certificate, York University, 2019
T.E.F.L. (Teaching English as a Foreign Language) Certificate,  University of Toronto, 2018
Bachelors of Arts (Double Major -Political Science and History), University of Toronto, 2011
Social Service Worker Diploma, Centennial College, 2005
Ontario Secondary School Diploma, Cardinal Newman, 2001

Trained in: Palliative Care (2010); Robert’s Rules of Order (2010); Anti-Oppression (2010); Diversity & Inclusivity Training (2010); Non-Violent Crisis Intervention Training (2011), Conflict Management (2011); Defensive Conflict Management (2011); Effective Communication (2011); Use of Criminal Code (2011); Emergency Response (2011); Crowd Management (2011); Tactical Negotiation (2011); & Crisis Management (2011)

Acquired: Leadership Certificate (2007), St. John’s First Aid Certificate (C Level -2011, 2018), Peace Keeping & Conflict Management Certificate (2011), Ontario Security License (2011), SmartServe (2011), Private Investigator License (2014),  Possession and Acquisition License (2012), Baton Permit & Handcuff Certificate (2012), Food Handling Certificate (2017), CanFitPro’s Personal Training Specialist (2017), Christian Apologist Certificate (2020)

Voted into UTSC Student Union Board of Director’s for Humanities (2010)
Received Team M.V.P. for Rugby (2000), Soccer (2000 & 2005), & Flag Football (2013)
Received Cardinal Newman Sports Letter (2002)
Received Queen Elizabeth II’s “Aiming For the Top Scholarship” (2001)

June 2018-May 2019                                 Assistant Manager                                 Dollar Rama
– Managed finances of stores including pay roll duties, balancing registers, and scheduled hours
– Performed daily Inventory Counts, Cycle Counts, Daily Scans, and Price Checks on Products requested by Home Office
– Attended conference calls and manager meetings
– Managed seasonal product placement, promotion of seasonal sales items, seasonal setup and pack up
– Created schedules for staff members on “Kronos” program
– Disciplined staff members when necessary in order to ensure maximum cohesion in work environment
– Independently performed opening and closing duties
– Worked in cash office to have cash registers functional and prepared for daily shifts
– Responded to customer requests, questions and concerns in a customer oriented approach
– Communicated with all staff members about daily tasks and daily assignments
– Communicated with all vendors about products and product placement in order to maximize sales

May 2016- June 2018        Key Holder, Shift Supervisor & Dock Facilitator        Giant Tiger
– Managed product placement, promoted sales items, and performed daily inventory order selection
– Performed opening and closing duties as key holder and as shift supervisor
– Comprehension of sales margins, targeting of “peak sales profits” & attaining quarterly sales goals
– Ensured that all stock was accounted for and received when on loading dock
– Ensured all items received into the store was placed onto the sales floor
– Responded to any emergency situations and  managed optimal outcome
– Responded to customer requests and questions on a regular basis
– Assisted other staff members regularly
– Replenished stock on sales floor in order to maximize sales
– Merchandised items to ensure maximum sales
– Made specific orders for clients to maximize sales

Sept 2011- April 2016     Overnight Dispatch, Mobile Supervisor, Event Shift Supervisor     Garda
– Managed high profile events such as: City Hall’s New Year Party (2013), Grey Cup Festivities (2012), and all high profile events at Yonge & Dundas Square (2012 – 2013)
– Site trained other staff members on sites for various events and a variety of duties on shift
– Assisted with HR decisions for new and returning staff members on site
– Managed break schedules & duty schedules for all staff members during shift
– Managed & coordinated all equipment to staff during events  and supervised duties performed by subordinates while enforcing disciplinary protocols
– Created & implemented “Strategic Preventive Security Measures” for various clients & sites during events
– Investigated crisis situations in order to find resolutions for tense situations
– Escorted and banned individuals off site for prohibited  behaviors ; Arrested individuals for indictable offenses
– Obtained information from clients, witnesses, & staff  in order to prepare reports
– Organized & documented all required paperwork for various clients & staff members
– Scheduled and Managed shifts & work schedules for staff members
– Monitored CCTV regularly and created requested copies for legal use or for law enforcement
– Monitored schedules, book offs, & punch auditor with the “InTime” program
– Scheduled and Managed shifts & work schedules for staff members
– Performed office duties: faxes, photocopies, & program intakes for clients
– Development of  assessment skills & intake skills during processing of clients
– Multi-tasked & prioritized inside the office setting, inside the vehicle, & the control room in fast paced situations
– Corresponded via emails, texts, & calls with clients, senior mgmt, and employees

Feb 2011- Jan 2014            “At Risk” Patient Care Assistance                                       Paladin
– Ensured safety of patients, clients, and staff members while on during shifts
– De-escalated conflict situations, tense environments, and volatile personalities
– Co-operated with various health care staff and law enforcement to ensure optimal results were obtained in any and all situations
– Documented all interactions during shifts with all patients and staff members
– Responded immediately to all emergency codes when announced (ex: “Code White”, “Code Blue”, “Code Yellow”, etc.)
Oct 2010- Feb 2011           Residential Community Worker         Dowling Community House
– Ensured that all clients were assessed and that all safety precautions were in place for individual clients
– Locked up facilities at night and did routine bed checks, room checks, and facility checks
– Ensured all chores were performed by individual clients while on site
– Obtained information from clients in order to create daily report for future assessment
– Followed daily medication procedures for all individual clients
– Communicated with staff members about the future trajectory of clients on site
– De-briefed in coming staff members during shift exchange about clients behavior during shift

1.      Meals on Wheels, The Hub (2015)
– Delivered meals to individuals at their home

2.      Palliative Care Counselor for the Scarborough Centre for Healthy Communities (2015)
– Worked with palliative client in order to leave memento behind for family (ex: photo album of personal achievement)

3.      Ontario PC Party, “Lead Canvasser”, Scarborough Southwest Riding (2014)
– Worked alongside Nita Kang during election period to promote party platform

4.      Humanities Board of Director at the University of Toronto(2010)
– Worked with board of directors and key stakeholders to discuss pertinent issues affecting student education and collaboratively developed action plans to have motions passed

5.      Keynote Speaker for “Vote No for Pan Am Games Student Levy” (2010)
– Worked with APUS in order to create an alternative to the Pan Am Levy being issued on students

6.      Co-creator of Student Clubs: Revolution In Progress and Brighter Days (2007-2009)
– Worked with group members and other student clubs for social justice causes in and around campus and the neighborhood
– Participated in protests and rallies for Student Fees and Anti-War demonstrations

7.      Outreach Worker for A.Y.C.E. (2005)
– Distributed educational pamphlets at schools and recreational facilities for students and new immigrants to encourage continuing education and employment

8.      Personal Tutor (2003-2005)
– Tutored elementary school students (primary and secondary) on various subjects including English, French, social studies, mathematics and science using various teaching methods

9.      Youth Leader for Canadian Blood Services (2003-2005)
– Managed other volunteers and worked in tandem with health care workers to optimize client experience

10.  Teacher’s Assistant for St. Theresa Shrine Elementary School (2002)
– Worked one-on-one with children who had learning disabilities as well as reading to classrooms and participating in lunch room duties

11.  Youth Church Reader, St. Maria Goretti Parish (1998-2001)
– Read various scriptural texts during Sunday masses

  • Updated 3 years ago

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