Alice Naphtali

Qualifications

·        Adaptable and resilient recruiter, complying with legislation to identify and onboard qualified candidates

·        Effective communicator, accurately interpreting policies and procedures to resolve inquiries with solutions

·        Detailed-oriented, with proven office administration and database management abilities as a support analyst

·        Earned the CHRP designation in December 2020 and will work towards the CHRL designation

·        Advanced use of Microsoft Office (Word, Excel, Outlook, Teams, etc.) and Google Suite

 

Work Experience

MoveIn, Human Resources Assistant, Hamilton, Ontario                                                            Feb. 2021–Present

·        Processed employee records, such as self-evaluation forms, and time-off requests with appropriate approvals

·        Circulated and assisted in drafting employee letters to confirm salary and hourly commitment changes

·        Onboarded new employees efficiently to ensure they completed all relevant training for their roles

 

McMaster University, Digital Research Platforms Analyst, Hamilton, Ontario                          Jul. 2020–Present

·        Provided administrative support of web-based projects in the interest of McMaster’s research community

·        Documented project progress and stakeholder feedback by communicating status updates on a timely basis

·        Liaised with diverse teams to manage user expectations and monitor performance of newly launched projects

·        Prepared and scheduled publication of time-sensitive content on McMaster’s Research and Innovation site

·        Updated funding-related opportunities in an online database to improve efficiency and relevancy of searches

 

CHCH TV, Human Resources Intern, Hamilton, Ontario                                                       Apr. 2020–Jun. 2020

·        Verified the accuracy of employee and payroll documents on Payworks in preparation for data migration

·        Scripted and conducted 2 anti-workplace and sexual harassment training sessions for up to 15 employees

·        Drafted a reusable Performance Improvement Plan template to assist managers in coaching their direct reports

·        Contributed to designing and interpreting the results of employee surveys with visuals to a broad audience

 

McMaster University, Project Support Assistant, Hamilton, Ontario                                   Aug. 2019–Oct. 2019

·       Accelerated the strategic planning of recruiting, interviewing, and hiring of 15 student technicians to successfully fulfill the staffing objectives of PGCLL Contingency Project over a six-week period

·       Assumed the roles of primary contact and liaison for students and Campus Classroom Technologies (CCT)

·       Seized primary responsibility of maintaining student records to facilitate the payroll registration process

 

The CILC, Interim Programme Manager, Hamilton, Ontario                                                Jun. 2019–Aug. 2019

·       Strategized attendance at promotional appearances and collaborated with partnering institutions to raise the organizational profile of the CILC and establish a positive reputation for its quality educational programmes

·       Coordinated events / workshops at the CILC to reinforce the brand vision of promoting respect for diversity

·       Directed up to 5 volunteers to adapt and deliver summer programming for groups from different backgrounds

·       Spearheaded the digitization of contact databases to optimize coordination of volunteers and network leads

 

RBC Royal Bank, Client Advisor, Business Services, Hamilton, Ontario                               Apr. 2018–Jun. 2019

·       Proactively engaged with clients at first point of contact to resolve their concerns, mitigate risks,

cultivate customer loyalty, and foster healthy networks with business specialists, partners, and stakeholders

·       Initiated open dialogue via discovery with clients, explored all relevant and appropriate services that

fulfilled short- and long-term financial goals, and offered prompt, friendly responses to customers’ inquiries

·       Empowered clients on their road to digital enablement by familiarizing them with convenient solutions,

such as online banking and mobile rewards applications, as the chosen Digital Navigator of the branch

St. Joseph’s Healthcare Hamilton, Dovetale Support Analyst, Hamilton, Ontario               Nov. 2017–Jan. 2018

·       Successfully navigated, operated, and performed tasks with Epic applications and related devices

·       Established respectful lines of communication with healthcare professionals and provided them clear,

customized instruction and general technical support during and post Go-Live Epic implementation

·       Troubleshoot technical challenges in various time-sensitive environments across two hospital campuses

to improve ease of Epic installation and reinforce nurse and physician training in digitized workflows

 

Calvin Christian School, Teaching Assistant, Ancaster, Ontario                                            Feb. 2016–Jun. 2016

·       Volunteered as a music coach to lead ensemble groups of 3-10 flute students per grade session

·       Designed, developed and evaluated effective lesson plans that tailored to students with special needs

 

McMaster University, Teaching Assistant, Hamilton, Ontario                                             Sept. 2014–Apr. 2015

·       Instructed classroom and online tutorials of ~20 students by creating lesson plans, organizing in-class

activities, facilitating discussions, and providing constructive assessments on academic performance

·       Teamed with peers to develop culture of accountability and accessibility for students and faculty members

·       Garnered a 4.5/5 rating on student evaluations by hosting instructive, in-person, question and answer periods

 

Redeemer University College, Teaching Assistant, Ancaster, Ontario                                 Sept. 2011–Apr. 2012

·       Conducted weekly one-on-one tutoring sessions to improve student achievements in their evaluations

·       Evaluated students’ exams and recorded their results on Microsoft Excel in a fair and timely manner

·       Collected classroom surveys and compiled students’ suggestions in an organized template for review

·       Assisted in researching and evaluating reference materials for supervisor’s manuscript project

 

Education

Graduate Certificate in Human Resources Management                                                                             2020

Mohawk College, Ontario, GPA 92%

 

Masters of Arts in History                                                                                                                         2015

McMaster University, Ontario, GPA 80%

 

Honours Bachelor of Arts in History; Bachelor of Arts in Political Science                                               2013

Redeemer University College, Ontario, GPA 85%

 

Human Resources Management Projects

Term Project: Namely, An HR Solution, Advanced HR Software Applications, Mohawk College     April 2020

·       Identified and evaluated potential HRIS platforms to meet the needs of a medium-sized corporation

·       Reported the relevant metrics to demonstrate the net benefits of adopting Namely as an HR solution

·       Presented the proposed implementation timeline of Namely to replace the current in-house HR database

 

Case Study: Zenith Medical Systems Inc., Compensation and Administration, Mohawk College       April 2020

·       Submitted a report detailing the conflicting structural and contextual variables of a technology-based firm

·       Reoriented the firm’s compensation strategy to maximize the potential of its high-performing employees

·       Identified nine compensable factors that aligned with the firm’s compensation strategy, and created an effective point method and skill grid system to determine the relative value of different jobs within the firm