Denae Wiebe

DENAE WIEBE

denaelwiebe@gmail.com
PHONE:     403-585-2580

SKYPE       denaewiebe

LINKEDIN: denae-wiebe

SUMMARY OF QUALIFICATIONS

§     Excellent verbal and written communication skills

§     Experienced in managing stock and merchandizing

§     Extensive customer service experience

§     Experience working with individuals with diverse needs

§     Very well organized

§     Lifelong learner who consistently looks for personal growth opportunities

§     Strong time-management skills

§     Easy going and team oriented

§     Strong interpersonal skills

EDUCATION

Health, Wellness and Fitness Diploma                                      September 2016 – December 2016
Mohawk College

Educational Support                                                                            September 2014 – June 2016
Mohawk College Graduate                                             

PROFESSIONAL EXPERIENCE

Learning Facilitator/ Placement Support Officer                                 September 2017-Present
Mohawk College

§  Identify and execute individual student’s learning and support needs

§  Provide assistance in arranging support and resources for students

§  Support students to transition from Career Pathways into another post-secondary program and/or employment

§  Provide study skills support students with learning disabilities and other exceptionalities

§  Collaborate with team members to monitor student progress throughout program

Student Ambassador | Learning Support Centre                         September 2016 – August 2017
Mohawk College                                                                           

§  Provide front-line customer service and support operations of reception

§  Collaborate with a team to maintain a consistent level of service for students

§  Provide services over and above in an effort to accommodate unique student needs

§  Foster positive relationships with students, faculty and staff

§  Data tracking for services used within the Learning Support Centre

§  Event planning and execution including “Start Smart”, “Day One Orientation” and “Get Set for September”

§  Create and coordinate schedules, respond to cancellations ensuring tutees needs are met

Peer Tutor | Learning Support Centre                                          September 2015 – March 2016
Mohawk College

§  Provide one-to-one academic support to a diverse group of tutees

§  Offered effective study and time management skills to tutees

§  Reinforced course material to help students to improve knowledge and grades

§  Referred students to other appropriate college supports when necessary

§  Fostered positive relationships with students of all backgrounds

Student Learning Facilitator | Career Pathways                                    January 2016 – April 2016
Mohawk College

§  Completed a practicum at Mohawk College in the Career Pathways program

§  Worked one-to-one with students in an attempt to promote independent learning

§  Provided academic and personal support to students

§  Made referrals to other college supports when necessary

§  Cultivated positive relationships with students and faculty

Student Support | LINC/ESL                                                                       January 2016-April 2016
Mohawk College

§  Cultivated positive relationships with students

§  Worked with students to improve English fluency

§  Assisted students with pronunciation and word recognition as well as reading fluency and comprehension

Student Support Worker | Salvation Army Lawson Ministries                                                   January 2016-April 2016

§  Completed a practicum with the STRIVE program with the Salvation Army

§  Worked in a group setting as well as one to one to support adult clients of the Salvation Army in developing life skills

VOLUNTEER & COMMUNITY INVOLVEMENT

Fit to Pitch

Mohawk College
2017
ADVISORY COMMITTEE

Mohawk College
2017
wHmis

Mohawk College
2016
aoda

Mohawk College
2016
nvci

Mohawk College
2015
AED Certified

St. John Ambulance
2010
Must be able to prepare written reports, read and comprehend policy documents, maintain a logbook, task list and interact effectively with customers. Strong interpersonal, customer service and basic computer skills are required. Experience in using industrial cleaning and safety equipment preferred. Providing janitorial service, including cleaning and sanitizing