Emma

Education

High School Diploma | 2017 Graduate

Relevant Skills

Strong leadership skills
Exceptional at establishing and maintaining customer relationships
Well developed customer service skills
Outgoing, friendly and engaging personality
Strong work ethic and performance driven
Highly proficient with written and oral communication
Proven ability to work in high stress environments
Exemplary problem-solving skills

Experience

Sales Associate: Hudson Bay Company : October 2018 – July 2019
Processed customer payments on store registers
Promoted Hudson Bay instant credit and rewards cards
Developed professional relationships with regular customers
Maintained cleanliness to increase visual aspect of the store
Was responsible for overseeing the fitting rooms to prevent merchandise loss
Calmly handled queries and concerns in a professional manner

Office Clerk: Muskoka Bible Centre : April 2018 – September 2018
Created reservations by phone, email and in person
Processed online, phone and in person payments for guests
Set up appointments for guests with other employees
Arranged transportation for guests around resort and into neighbouring cities
Coordinated with the staff to address guest’s dietary restrictions and requests
Performed various administrative tasks to ensure office efficiency

Sales Associate: Sears Canada : October 2017 – December 2017
Coordinated product delivery to customers homes
Handled customer questions and concerns in a helpful, professional manner
Strategically arranged displays to market products
Re-arranged aisles to increase the visual aspect of the store
Communicated with customers regarding pickup of furniture and larger appliances
Objective

Emma Blachar

576 Bickle Drive Oshawa, ON L1L 1A9

emmablachar@outlook.com|289-404-9751• Processed customer payments and implemented fluctuating liquidation discounts

Youth Leader: Muskoka Bible Centre : July 2016 – September 2017

Led games and events for assigned group of campers
Recognized for leadership skills and consequently promoted to a more commanding role
Was responsible for set-up and organization of various sporting events
Continuously displayed conflict resolution skills by resolving day to day issues
Held weekly counselling sessions to handle camper concerns
Prepared program for classes and skills such as outdoor adventure, baking and team sports

Housekeeping Representative: Muskoka Bible Centre : July 2015 – September 2015
Responded to calls for extra supplies throughout the resort
Maintained cleanliness of public areas in the resort
Prepared guest accommodations in a timely and effective manner
Handled customer queries and concerns in a calm and professional manner
Ensured that all customer needs were quickly and efficiently catered to
Did daily towel changes and room refreshes for guests