Jake Houzer

Jake Houzer

Beamsville, Ontario jhouzer@redeemer.ca 905-328-1818

Work Experience

Team Member

Tim Hortons – Grimsby, ON May 2021 to September 2021

I was able to resolve conflict between co-workers before tempers flared allowing us to return to work.
A customer had his food stolen and I was able to resolve the problem and keep the customer happy.

Team Member

Canada Trading Company – Niagara Falls, ON May 2018 to August 2019

A customer was upset with being sold a broken product, I was able to resolve the problem and the customer walked away happy.

A customer was caught stealing, I took down any information about the customer, resulting in the product being returned.

Kitchen Staff

Redstone Winery
May 2017 to August 2017

A broken dishwasher risked causing kitchen delays, but I was able to hand wash dishes quickly but thoroughly to avoid any delays.

Sales Associate

Nike
April 2016 to August 2016

Customer was looking for specific product we were sold out of, I was able to find a
nearby store that had the desired product.
I was able to inform a customer with little knowledge on their required product.

Specialist

Crestwood Valley Day Camp June 2015 to August 2015

I was able to get campers who did not want to participate in the game that was setup.

I was able to think quickly and adjust to changes in availability of certain areas due to weather conditions.

Education Section

Bachelor’s Degree

Kinesiology with a minor in Chemistry Redeemer University
Graduation in 2022

Certificates
Basic Life Support for Healthcare Providers

September 2021 to September 2022

Standard First Aid and CPR/AED Level C

August 2021 to August 2022