Melissa Agard

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Student

Hamilton

Melissa Ismay Agard

Hamilton, ON 647-572-4614melissaismayagard@gmail.com

Cashier/Server/Food Prep

 

QUALIFICATIONS

 

➢ Customer service experience as a Hostess and Front of House in the hospitality sector of restaurants and recreation; administrative experience in the business sector
➢ Excellent communication skills, verbal and written; follow instructions quickly and correctly
➢ Strong problem solver, decision maker and attentive listener
➢ Quick and willing to learn to train and develop new skills and techniques
➢ Team player, able to work independently with minimal supervision
➢ Familiar with restaurant operation policies and procedures and food handling safety practices
➢ Solid time management skills, calm under pressure, work well in a fast-paced environment
 

RELEVANT EXPERIENCE

 

CUSTOMER SERVICE/FOOD PREP SKILLS

➢ Greeted and welcomed guests to restaurant, recreation centre
➢ Answered questions, addressed concerns and resolved complaints
➢ Provided guests with information about menu, specials, ingredients and method of preparation
➢ Accommodated guests with food allergies and other preferences, e.g. vegetarian
➢ Asked guests about their dining, entertainment experience to ensure customer satisfaction
➢ Communicated with Manager about any escalated issues of guests
➢ Prepared food and assembled guest orders
ADMINISTRATIVE SKILLS

➢ Operated office equipment: printer, computer, fax, photocopier
➢ Answered telephone, took messages by telephone and email, distributed mail
➢ Assisted clients and other visitors to the company
➢ Provided support to management
 

WORK HISTORY

 

Waitress

Jack Astor’s Lansdowne, Ottawa, ON​October 2019- April 2020

 

HOSTESS ​January 2017 – July 2018

Jack Astor’s, Mississauga, ON

 

HOSTESS & FRONT OF HOUSE ​July 2014 – July 2016

Scooters Roller Palace, Mississauga, ON

 

FRONT OF HOUSE ​November 2015 – June 2016

Burrito Boyz, Mississauga, ON

 

VOLUNTEER EXPERIENCE

 

 

AFTER SCHOOL CARE ​September 2019 – February 2020

Westboro Academy

 

SUMMER CAMP COUNSELOR ​2016 & 2017

Circle Square Ranch

  • Updated 2 years ago

To contact this candidate email magard@redeemer.ca

Contact using webmail: Gmail / AOL / Yahoo / Outlook