Michael Bonaventura

Michael Bonaventura
Hamilton, ON – 289-527-3247 – mbonaventura@outlook.com – www.linkedin.com/in/michaelbonaventura
EDUCATION
Bachelor of Business Administration (BBA), Management Co-op Program
Redeemer University, Ancaster, ON Expected Completion: May 2023
WORK EXPERIENCE
Financial Aid Officer – Co-op Position
Redeemer University, Ancaster, ON January 2021 – August 2021
 Precisely and efficiently evaluated hundreds of financial aid applications, making needed
adjustments resulting in accurately calculated student need
 Provided exceptional customer service by direct response to financial aid applications and
related communications ensuring client satisfaction
 Performed functions in Excel such as VLOOKUP or Mail Merge to import both written and
numerical data for email and spreadsheet use producing an efficient work process
 Collaborated effectively across departments to ensure submitted student applications are
completed correctly and followed up with students to resolve application issues
Customer Services Clerk – Cashier
National Sports, Hamilton, ON June 2019 – June 2021
 Accurately entered and processed sales using the Point of Sale (POS) system, resulting
in a desirable, quick, and efficient transaction for the customer
 Provided exceptional customer service by ensuring a positive interaction with customers
to understand their specific needs and help them make informed purchasing decisions
SKILLS
 Strong, effective contributor through prioritization and time management skills
 Competent, capable planner through ability to multi-task and ensure deadlines are met
 Articulate, concise communicator through strong written and oral communication skills
INTERESTS
 I enjoy classic cars and going to car shows as well as watching sports such as Formula 1,
NHL hockey and football