Hamilton, ON · 613-243-9583
SOFTWARE SKILLS: Adobe Creative Cloud, Microsoft Office 365, WordPress, Canva, MailChimp
PERSONAL SKILLS: Office Administration, Database Management, Organization, Customer Service
Office Administrative Assistant — Koala-T-Care Daycare
May 2021 – AUGUST 2021
Ø Designed and programmed an asset management system to keep large amounts of inventory catalogued so staff could easily view, track, add, and reserve inventory. This gave teachers the ability to remotely check-out classroom materials, and supervisors could know the location of all assets at any time.
Ø Coordinated daily pick-ups for over 100 children via phone and intercom. Worked efficiently to ensure every parent could safely receive their child within 3-5 minutes of their arrival.
Ø Using Canva software, designed several posters for the company to share pertinent information so everyone was properly informed about events and procedures.
Ø Received and directed emails and phone calls between parents and company to ensure questions and/or concerns were quickly and thoroughly addressed to the client’s satisfaction.
Ø Organized and updated all files to ensure medical, emergency, and contact information was accurate and available when needed.
Vice-President of Communications — Redeemer University STUDENT SENATE
SEPTEMBER 2021 – April 2022
Ø Worked with WordPress to update and maintain redeemerstudents.ca, resulting in easier navigation and increased traffic to the website.
Ø Worked with Mailchimp designing emails to notify students of upcoming events.
Ø Maintained social media presence via Email, Instagram, and the Redeemer App to notify students of important events to increase awareness and attendance.
Ø Proofread the student newspaper to ensure there were no spelling/grammatical errors, and to ensure articles were being written in a way that respected institutional guidelines.
Ø Budgeted for, purchased, and managed office supplies to ensure all materials needed were available and used accordingly.
Ø Wrote agendas and took minutes for weekly meetings so that all pertinent information was properly documented and accessible.
Ø Trained a personal assistant to design posters with Canva, draft meeting agendas, and use social media to ensure advertising was done as quickly as possible.
Resident Advisor — Redeemer University
SEPTEMBER 2020 – April 2021
Ø Lived and led in a household of 8 university students to ensure everyone felt at home.
Ø Organized weekly house meetings and designated household tasks to ensure residents could live in a clean and comfortable environment.
Ø Conducted weekly devotionals, group conflict management, and individual mentoring to help others grow and mature in their personal, professional, and spiritual lives.
Sales Associate — BuyStuff Store
JANUARY 2014 – AUGUST 2020
Ø Actively engaged with customers, learning their needs and preferences to find products that best suited them.
Ø Addressed customer complaints or issues with products promptly and thoroughly to ensure high levels of customer satisfaction.
Ø Managed inventory by using a database to ensure all products could be located via electronic search.
Bachelor of arts – Fourth Year — redeemer university
september 2018 – April 2023
Ø Currently pursuing a double major in Philosophy and Theology, with plans to enter seminary upon completion of undergraduate.
Production Assistant — Maranatha CRC
JAN 2014 – AUGUST 2019
Ø Volunteered in a professional broadcast environment to ensure church services were properly recorded and livestreamed so viewers could watch them live.
Ø Responded well in high-pressure situations and made quick calls to ensure high quality production.
The Academy Debate Club – Redeemer University
SEPTEMBER 2019 – April 2021
Ø Advertised for club events via Facebook to ensure high attendance rates.
Ø Facilitated an event with over 100 attendees.
Ø Moderated debates with professional speakers to ensure productive conversation.
South Coast Beach Project – Resonate Global Mission
April 2021 – August 2021
Ø Participated in a newly launched live-in discipleship program under Resonate Global Mission.
Ø Lived with 8 other participants for the duration of the summer, collaborating on various volunteer projects and activities.
Ø Received leadership training, fundraising experience, team-building tactics, conflict management training, and personal mentoring.
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