
Student looking for marketing/communications roles or food handling roles
PROFILE: I am a reliable and committed individual who brings enthusiasm and dedication to a team. I have proven experience in customer service, food handling and safety, communication, and sales.
QUALIFICATIONS: *Smart Serve certified
*Extensive customer service experience
*Point of Sale (POS) system operation experience
*Food safety understanding
*Exceptional interpersonal skills
*Friendly, upbeat and highly responsible
JOB EXPERIENCE: Kamoosh Bistro Waterdown, ON
Upscale Italian Dining April 2019 – Present
*Delivers a professional, accurate, and friendly
dining experience for all guests
*Exceptionally knowledgeable about the menu and
ingredients used
*Effectively suggests menu items and drinks to guests
*Completes side tasks such as stocking, cleaning, and
rolling cutlery while not busy
*Performs food preparation duties such as garnishing
dishes and making espresso-based beverages
Mohawk Students’ Association Hamilton, ON
Communications Coordinator April 2017 – April 2019
*Maintained and managed all social media accounts
*Managed a team of 8 student staff
*Developed and implemented social media, marketing, and
communications strategies
*Supported Events Programmer to plan and execute events
*Developed, implemented and maintained the MoDeals Student
Discount Card through various community partnerships
*Organized and managed all campus tours for Mohawk
College
*Supported Events Programmer and Communications Manager
in managing the department’s budget
*Assisted and implemented employee engagement events and
Initiatives
*Worked with Communications and Events team to develop
Sponsorship packages and opportunities for the organization
FEED The Social Hamilton, ON
Social Media Coordinator Sept. 2016 – May 2017
*Managed clients’ social media accounts
*Researched for clients’ industries
*Planned corporate networking events for clients
*Reported on all social media expenditures
*Wrote client blogs
*Photographed and edited client photos for social media
Radius Restaurant Hamilton, ON
Hostess Sept. 2015 – April 2016
*Managed reservations
*Greeted and acknowledged all guests
*Answer questions and offer menu information
*Cleared and set tables
SURGE – Mohawk College’s Entrepreneurship Hub Hamilton, ON
Social Media and General Promotion Assistant Sept. 2015 – April 2016
*Generated, edited, published, and shared daily social media content
*Created and sent out weekly newsletters
*Assisted in event planning and execution
*Improved brand awareness and website traffic
*Worked with ‘The Agency’ at Mohawk College to develop
social media campaigns and strategies
Kallsen and Stennett Communications
Public Relations Specialist Intern
*Wrote blog posts
*Managed Twitter, Facebook, and Instagram
*Contributed to client meetings and presentations
*Contributed to event planning process and execution
*Developed media lists
*Wrote and issued press releases
*Observed and learned SEO practices
McDonald’s Canada Hamilton, ON
Swing Manager Jan. 2007 – June 2011
*Counted and verified deposits
*Managed all employees in the restaurant
*Dealt with all customer inquiries in-person, via
email and/or over-the-phone
*Completed McDonald’s Canada management training
and Food Handlers course
Education
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2012-2015
Bachelor of Arts, Media Communications at Brock University
-
2015-2016
Post Graduate Public Relations Certificate at Mohawk College
-
2019-2021
Bachelor of Teacher Education at Redeemer University
To contact this candidate email rhamilton@redeemer.ca