Sandra Anighoro

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Customer service

Hamilton

Sandra Anighoro

Stoney Creek, ON

sanighoro@redeemer.ca

 2898875724

My name is Sandra Anighoro and I am an aspiring Medical doctor specifically a surgeon but along the journey to my goal, I sort to attain experience in various fields. I am an uncertified makeup guru with 5+ years of experience, a hairstylist with 7+ years experience and a babysitter since I was 15. I possess effective interpersonal skills, I am very flexible, always punctual, a good team player and can also work alone; I have excellent written skills; I am customer focused, possess good judgement, I am reliable and organized, I can work in a fast-paced environment, I can work under pressure and I pay close attention to details. I also possess the following work and volunteer experience:

Work Experience

Technical Support Agent Concentrix – Hamilton, ON

October 2020 to Present

• Received calls from customers

• Assist them in trouble shooting the problems with their device and accounts

• Book appointments for them at authorized service providers

• Set up device and accounts for them

• Assist with billing issues

Barista/Cashier Starbucks – Hamilton, ON

November 2019 to Present

• Make coffee tea and other drinks sold by Starbucks

• operate the cash register to facilitate sale

• offload orders when they arrive

• stock up resources

• clean the store and keep everywhere in order

• Temporary laid off due to COVID 19

Sales Representative S & P DATA – Hamilton, ON

October 2017 to September 2019

• Call centre agent making sales to customers in the states.

• Calling existing cable users and offering them upgrades including internet and home phone services Sales

Associate Famous Footwear – Ottawa, ON

July 2017 to October 2017

• Sell shoes to meet up sales quota clean store offload orders

Guest Experience Leader McDonald’s – Ottawa, ON

October 2016 to April 2017

◆ Checking around to make sure everything

◆ Helping every customer who walked in the store in order to maximize sales

◆ Making sure zoned area remained tidy through out duration of shift

◆ Arriving to work early, in dress code

◆ Working the cash desk, ensuring all transactions are accurate

Seasonal sales associate Sears – Ottawa, ON

November 2016 to December 2016 

Task as a sales associate:

◆ Folding clothes in accordance to company standards

◆ Helping every customer who walked in the store in order to maximize sales

◆ Making sure zoned area remained tidy through out duration of shift

◆ Cleaning the store (mopping, dusting, sweeping etc.)

◆ Arriving to work early, in dress code

◆ Working the cash desk, ensuring all transactions are accurate

Part-time cashier

Genesis Deluxe Cinema(Lagos Nigeria)

July 2011 to December 2011

Tasks as a cashier:

◆ Sell movie tickets to people at the front

◆ Sell popcorn and other snacks

◆ Clean surrounding environment at spare time

◆ Check for tickets and direct people to their specified screening doors

Volunteer Work

Foodbank – Hamilton, ON 2014 to 2014

• Gathered food for food bank donation.

Volunteer Work, Albert college – Belleville, ON

2012 to 2013:

•Terry fox run (Belleville)-2012 : Walked for hours to in respect of Terry Fox and his cancer foundation.

• 30 hours famine (Belleville)-2012: Did a water and juice only fast to raise money for people with no food.

•Foodbank – Belleville, ON 2012 : Gathered food for food bank donation

Living fountain orphanage (Nigeria) – Lagos 2009

• Gave food to the people in the orphanage and played/took care of the little ones every time I visited

Education Health Science Pre Med degree – Hamilton, ON September 2021 to Present

High school Diploma Southern Ontario college – Hamilton, ON 2012 to 2014

Skills • CUSTOMER SERVICE REPRESENTATIVE (2 years) • CUSTOMER SERVICE (4 years) • CUSTOMER SUPPORT (4 years) • EXCEL (4 years) • EXCELLENT WRITTEN (4 years) • Customer Service • Cashier • Microsoft Office • POS • Cash Handling • Cleaning • cash • Word • Microsoft Powerpoint • Coffee Experience • Nursing • Critical Care Experience • Barista Experience • Help Desk • Technical Support • Troubleshooting • Desktop Support • Hospital Experience • Medication Administration • iOS • Microsoft Windows • Microsoft Outlook • Software Troubleshooting Additional Information Skills  Call Centre, Customer Care, Customer Service, Customer Support, CSR, Effective interpersonal skills; Flexibility; Accurate; Team player; Excellent oral communication; Excellent written communication; Client focus; Judgement; Reliability; Organized, Fast-paced environment; Work under pressure; Repetitive tasks; Attention to detail; Tight deadlines, MS Word, MS Office, MS Excel, MS PowerPoint, MS Outlook.

  • Updated 1 year ago

To contact this candidate email sanighoro@redeemer.ca

Contact using webmail: Gmail / AOL / Yahoo / Outlook